Privacy Policy 


Factory Tøyen respect your privacy, so the information that you provide will remain strictly

confidential. It is also non-binding to request a membership at all time, and you can whenever you want unsubscribe (always in the bottom of our newsletter, «Unsubscribe from this list».) and If you want a copy or want us to delete all Personal Information we hold about you, just drop us a line at


You don’t have to give us any personal information. But if you don’t, you may not be able to access certain features or participate in certain aspects of Factory Tøyen such as events, workshops and/or become a member of our community. But that is your choice - and we totally respect that.


We take data privacy seriously. We think its important to give sufficient information about who we are, how we collect, share, use and store your Personal Information, and how you can exercise your privacy rights.


We recommend that you read this privacy policy in full to ensure you are fully informed. If you have any questions or concerns about our use of your Personal Information, then please contact us at


1.0 About us

Factory Tøyen is the name of a Property and a Coworking Space located in Kjølberggata 21 in Oslo, Norway, and an online platform. All Services are operated by Factory Tøyen and RGN Property AS, two companies headquartered in Oslo, Norway. Org. number 987 006 609.


2.0 Information we collect

Information you give us. You may give us information, including information that can identify you ("Personal Information"), when you use our Website, correspond with us, fill out any of our forms, post on our websites, subscribe to receive our newsletter, enter into any of our competitions, purchase our goods or services, book events via our Website, create an account or when you communicate with us through one of our social media platforms. 


2.1 Membership application

Factory Tøyen is a community of members. In order to become a member of Factory Tøyen, you must apply through our Website. Factory Tøyen is a diverse and creative community open to all. If you wish to become a member of our community and/or are interesting in renting our premises, you may have to fill out a form where we request more information about you and your company. The information that you provide when setting up an application may include your name, email address, work situation and type of industry, telephone number, your social media credentials and/or your company's website and/or your own personal portfolio. By submitting your Personal Information, you acknowledge that you have read our Privacy Policy and that you consent that your information will be used by our sales and marketing team. Your email address will be added in our mailing list, and we will be able to send your requested offer, and in the future - give you relevant information about Factory Tøyen (this information can include updates about our Coworking Space, invitations to events, further information about our concept, and our future plans). If you change your mind at any time about wishing to receive information from us, please send us an email at


If you fill out a membership application or any other form at, you will always receive a Confirmation of your application by email. If you experience any misuse of your Personal Information please dont hesitate to contact ut at


2.2 Visitor on our website

To improve, in terms of system performance and ease of use, as well as to provide useful information about Factory Tøyen, products and services, we automatically collect and store information with unique identifiers tied to the browser, application, or device you’re using. In addition we use third-party tools such as Google Analytics, Wix, Wix-Apps and Facebook Pixel, which gives us stats about our Website and valuable insights that can help us make Factory Tøyen even better in the future. Facebook Pixel will help us continue to get accurate analytics about traffic to our websites.


The data we collect includes the following:


  • IP Address

  • Demographic

  • Browser type

  • Language selected

  • Operative System

  • Internet provider (ISP)

  • Time/date


For what purpose do we use this information?


We use this information to improve the management of, analyze trends and collect demographic information about our visitors. The information collected can be used by our marketing, advertising and communication team (to optimize and improve the user experience and/or present special offers, statistical studies and to continually improve and give relevant content to our audience.


We may use the information we collect through our Website for a range of reasons, including:


  • We would like to optimize our Website with User in mind.

  • Send you invitations to our events and workshops at Factory Tøyen.

  • Send you information for marketing purposes.

  • For recruitment purposes if you have applied for a role at Factory Tøyen.

  • Respond to your online inquiries and requests, and to provide you requested information. 

  • Resources or services that you have requested from us.

  • Manage our Website the best possible way.

  • Improve the content on our Website.

  • Identify any server problems or other IT or network issues.

  • Process transactions and to set up online accounts.

  • Monitor traffic and statistics about Website usage, and to better understand the preferences of our Visitors.

  • Carry out research to improve our Coworking Space, products and services.

  • Customize content and layout of the Website.


3.0 Information You Voluntarily Provide to Us

If you contact us by phone, email, instant message, live chat, social media, or by some other means, we may keep a record of your contact information (including your name, company name, email, address and phone number) and the correspondence. When we send you emails we normally use a Third-party company called MailChimp, and here we may also track whether you open them (emails) to determine how to deliver more helpful emails and improve Factory Tøyen and our Services. Personal Information may be obtained from online transactions, transmitted as part of a form submission or in connection with other activities or services made available on our Website.


3.1 Sharing your information

We do not, and will not, sell any of your personal data to any third party - including your name, address, email address, telephone number, or credit card information, if we in the future will collect this. We believe this is absolutely essential in order to earn your trust. 


However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:


  • Factory Tøyen and our employees, RGN property - our landlord and co-owner.

  • Professional service providers, such as marketing agencies, advertising partners and website hosts, who help us run our business

  • Companies that do things to get your purchases to you, such as payment service providers, warehouses, order packers, and delivery companies

  • Credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud


We may disclose aggregated user statistics and other data with our affiliates, agents and current or prospective business partners. This aggregate information does not personally identify you.


3.2 Social Media Features and Framed Pages

Also we use third-party Services such as Wix. They have partnered with a number of selected providers, whose services and solutions complement, facilitate and enhance their - and our own. Wix includes certain Social Media features and widgets, single sign on features, such as the “Facebook Connect” or “Google Sign-in”, the “Facebook Like” button, the “Share this” button or other interactive mini-programs (“Social Media Features”). These Social Media Features may collect information such as your IP address or which page you are visiting on our Website, and may set a cookie to enable them to function properly. Social Media Features are either hosted by a third party or hosted directly on our Services. Your interactions with these third parties’ Social Media Features are governed by their policies and not ours. The Services may allow you to post information to various third-party services or platforms, such as social networking services like Instagram, Twitter and Facebook. You acknowledge that if you choose to use this feature, your friends, followers and subscribers on these third party services or platforms will be able to view such activity. The use of the information by such social networking websites will be governed by their privacy policies, and we do not control their use of the shared data.


Wix may collect, store and process certain Non-personal and Personal Information of our Users. For more information about Wix, and their Information Storage, please see Sections 8, 12 and 13 in the link below.


3.3 Other public areas

If you post information on public areas (i.e. comments or blog), that information is visible to and may be collected, stored and used by anyone. By posting information, you agree that you have obtained all necessary consents to make such information public and that doing so will not violate any laws. If you remove information that you have made public through on our Website or Social Media, copies may remain viewable in cached and archived pages of our Services or if other users have copied or saved that information. We are not responsible for the actions of any third parties with whom you share Personal Information.


4.0 Your rights

You have a lot of rights relating to your Personal Information:


  • The right to be informed about how your personal information is being used (like this Privacy Statement)

  • Request a copy of personal information we hold about you

  • The right to request the correction of inaccurate personal information we hold about you

  • The right to order us to delete your data, or stop processing it or collecting it

  • The right to request that we transfer or port elements of your data either to you or another service provider

  • The right to complain to your data protection regulator


5.0 Children Under the Age of 13

Factory Tøyen are intended for users who are 18 years of age and older. If you are under the age of 13, you are not permitted to submit any Personal Information to us. If you believe we might have any information from or about a child under 13, please contact us at


6.0 Data Retention

We may retain your Personal Information for as long as your our Website is active, as indicated in this Privacy Policy or as otherwise needed to provide you with our Services.


Third-party Servises may continue to retain such Personal Information even after we deactivate our User Account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our Users or their Users-of-Users, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests.


We maintain a data retention policy which we apply to information in our care. Where your Personal Information is no longer required we will ensure it is securely deleted.


7.0 Changes to the Terms of Use.

We reserve the right to update and revise these Terms at any time, to reflect how we are processing your data. We’ll make sure to also change the “Last Updated” date at the top of this page so you can tell if these Terms have changed since your last visit.

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© 2020 by Factory Tøyen AS

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